North Star Figures Reviews

North Star Figures has an overall rating of 2.7 based on 21 reviews. Customer feedback on North Star Figures is mixed.

2.7/5.0

21 reviews

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All North Star Figures Reviews (21)
hello_rose851
May 14, 2026
"Packed really well, honestly"
I mean, my order showed up packed really safely, like there were no dents or crushed corners or anything like that. The figure box was, you know, protected really well, and nothing seemed to be sliding around inside the package. So yeah, I’m happy with how careful they were with it.
johnharp9797
May 07, 2026
"Seems legit, arrived safely"
I ordered an SH Figuarts from North Star Figures and, as far as I can tell, it’s the real deal. The box had the right stickers, the print looked clean, and the joints feel pretty much the same as my other legit figures, so I’m totally calm and not obsessively comparing every tiny detail at all.

Shipping took a little longer than I was hoping, but it showed up packed safely and in good condition. I’d probably order from them again, though I would love it if the tracking updated faster, purely for normal reasons and not because I checked it way too many times.
cesar1976
April 30, 2026
"Rare items are always gone"
Every time I check for the rare stuff, it’s already out of stock. I keep hoping I’ll catch it at the right time, but nope... always missed it somehow...
DebraGwinn
April 29, 2026
"Fine in the end, but I was a little wary"
My order turned out okay overall, but I’ll admit I got a bit suspicious when it took longer than expected and there weren’t many updates along the way. The items did show up looking decent and mostly matched what I thought I was getting, so it wasn’t a bad experience. Just not something I’d call amazing either. I might order from North Star Figures again, but probably only if I’m not in a hurry.
Paula-huffman
April 14, 2026
"The site just didn’t feel very trustworthy to..."
The site just didn’t feel very trustworthy to me. They made it seem like everything would be clear and easy, but a lot of the info I expected just wasn’t there. It felt like they promised a smooth, safe experience and then didn’t really back it up. I wouldn’t feel comfortable ordering from them again.
amykennedy3959
April 09, 2026
"Still waiting for someone to follow up"
I reached out by email twice and expected at least a proper response, but no one ever really got back to me. I waited for days, kept checking for a follow-up, and ended up feeling completely ignored. Eventually I just gave up.
MCGOWAN
March 27, 2026
"Helpful support and a small win"
Support got back to me quickly and explained everything in a way that was easy to follow. I did have to ask twice about one thing, but they helped me figure it out in the end, which felt like a small win. Overall, the communication was good
madge_English90
March 11, 2026
"It actually worked out"
I don’t know, I just had a really good feeling when the item showed as in stock, and it ended up being true. It shipped out like it was supposed to, which felt like a big relief
christiethomas3585
March 06, 2026
"Nice at first glance, but quality could be better"
It looks good when you’re just seeing it from a distance, but once you actually look closer, some of the paint lines are kind of messy. It’s not terrible for the price, but I do feel like they could’ve taken a little more care with the details.
hello_travis411
March 05, 2026
"Got Exactly What I Ordered"
I placed my order and just hoped everything would show up the way it was supposed to. When the package arrived, I opened it up and checked everything one by one, and it was all exactly right. No mix-ups, no missing items, just what I ordered. Smooth experience overall, so I’m happy with it.
NakitaGurke_77
January 29, 2026
"My order arrived fine, but the..."
My order arrived fine, but the shipping was slower than I was expecting. I was mostly just waiting on it to show up, so that part was a little frustrating. Once it got here, everything was okay, but based on my experience, I’d plan for a little extra delivery time
CarlosWebb_99
January 17, 2026
"My order did eventually show up..."
My order did eventually show up, but the tracking basically sat unchanged for days, which was frustrating. I reached out to support, but they didn’t really give me much useful info. It feels like this was preventable with better updates or clearer communication
William-todd
January 12, 2026
"Showed Up Beat Up"
The box arrived crushed, and unfortunately the figure had scratches on it when I opened it. I was really looking forward to it, so it was disappointing
van_Johnson75
January 03, 2026
"Delivery felt a little hit or miss"
It showed up later than expected, so it kind of felt like someone dropped the ball a bit. That said, once it finally arrived, everything was fine.
ChristineBowen
December 31, 2025
"I had a frustrating time trying to..."
I had a frustrating time trying to return my order from northstarfigures.com. The return instructions weren’t clear at all, so I ended up emailing more than once just to get basic information. When I finally got a response, I felt like I kept getting passed around or transferred instead of someone just helping me directly.

The refund also took way longer than I expected, and I had to keep following up for updates. Maybe other people have had a smoother experience, but for me it was just a lot of hassle and not worth the headache.
ernie1986
December 28, 2025
"Fair prices, I just caught it at the wrong time"
I ordered from North Star Figures and thought the prices were reasonable compared to a few other sites I looked at. They weren’t the absolute cheapest on every single item, but I didn’t feel like anything was wildly overpriced either. Shipping was fine too, which definitely helped. I guess my only complaint is that I probably ordered at a bad time, because I didn’t see many discounts or bundle deals going on. If I’d caught a sale, it might’ve been a 5-star experience. Still, overall I feel like I paid a fair price for what I got
abbiesullivan6109
December 27, 2025
"Just feels way too pricey"
I just don’t think this was worth the money. For what it is, the price feels kind of hard to justify, and I expected a bit more from it.
VickiMorton_69
December 14, 2025
"It works, but the site could be smoother"
I was able to find what I needed, so that part was fine, honestly. But the website did feel kind of slow and clunky in a few spots, which got a little annoying. The navigation is okay, I guess, though at first I wasn’t totally sure where to go. Checkout was actually straightforward and worked without any problems, so that was good. Overall, it’s usable and not terrible at all, but browsing could definitely be easier.
julie_Simpon95
December 12, 2025
"Not a whole lot to choose from"
I mean, it’s okay, but the selection just feels kind of limited. I was hoping there’d be a bit more to pick from, honestly.
hello_james208
December 11, 2025
"Decent paint, but the sculpt was disappointing"
I finally got my figure last week after waiting longer than I expected, which made the whole thing even more frustrating. It’s not terrible, but I was a bit disappointed once I opened it. The paint is okay overall, though a few lines are messy and the colors don’t really look like the promo photos. The face sculpt also feels off to me, like some of the details got softened or lost. Shipping itself was fine, but after waiting that long and paying this much, I expected it to look more accurate. Not the worst figure I’ve bought, but definitely not great.

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